Privacy Policy
Effective Date: September 25th, 2025
At SaludCompartida ("we", "us", or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit saludcompartida.com or use our services. SaludCompartida is a health service subscription platform and not an insurance product.
1. Information We Collect
We collect and process the following information:
- Full name
- Email address
- Phone number
- Company
- Job title
- Comments or narratives you choose to submit
Some of this information may be used to help our licensed medical professionals (in each operating country) provide telemedicine services.
2. How We Use Your Information
We use your information to:
- Provide and manage your access to our services
- Respond to your inquiries and provide customer support
- Contact you about updates, offers, or changes to our services and policies
- Improve user experience and our website
- Fulfill legal and regulatory obligations
3. Sharing and Disclosure
SaludCompartida does not sell your personal information. We may disclose your information:
- To licensed medical professionals for the provision of telemedicine services
- With your explicit consent
- To comply with legal obligations or respond to lawful requests
- To service providers who assist us with business operations, bound by confidentiality agreements
4. Data Security
We implement commercial security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
5. Use of Telemedicine Services
Telemedicine appointments on our platform are managed by doctors licensed in each respective country. The information you share during these appointments is protected under health-related privacy laws. SaludCompartida is a subscription service, not a health insurance provider.
6. Children's Privacy
Our services are not directed at children under the age of 18, and we do not knowingly collect data from children.
7. Third-Party Sites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of such external sites.
8. Changes to This Policy
We reserve the right to update this Privacy Policy. Changes become effective upon posting on this page.
9. Contact Us
For any questions about this Privacy Policy, contact us at: contact@saludcompartida.com